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H&M Visual Merchandiser

Company: H&M
Location: Daly City
Posted on: January 12, 2022

Job Description:

Company Description

This Is H&M. Together We Make It Possible

Visual Merchandisers are responsible for one of our simplest truths; if we share great fashion in the most creative way, we'll grow our business. Sounds simple, right? Hold up - there are a lot of moving parts. You must consider the way a store feels, the style of the community that surrounds that store, the global H&M guidelines, and last, but not least, what you think works. Simply put, Visual Merchandisers sit at the intersection of our need to share great fashion and H&M's business goals.

Job Description

Title: Visual Merchandiser -

Function: Sales

Department: Store

Reports to: Store Manager

Role Responsibilities Include But Are Not Limited To


You set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, you determine additional commercial opportunities in your store within the H&M brand guidelines. You execute floor moves based on those joint discussions.

Customer Service

Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room, and at the cash point.

Job Knowledge

Ensure garment presentation and garment care are executed per H&M guidelines referenced in the below information sources:
Commercial Handbook (Department Book & Seasonal Book)
Visual Merchandising Book
Technical Book
Sales Tools & Store Information
Provide the season start information from Sales Organization and prepare the kickoff with the management team
Update the Commercial Handbook (Department Book & Seasonal Book) and Technical Book with the latest refill pages
Plan and implement all store campaigns and activities together with the store team
Ensure consistent garment care throughout the entire store

Actively work in a commercial way to maximize sales, focusing on:

Top Priority Products, A-Areas, and Basket items as well as ensuring a Red Thread is clearly demonstrated through the visual presentation
Ensure that orders for display materials and supplies are placed in a timely manner
Responsible for the care and maintenance of display materials
Keep the visual room clean and organized
Check the material arriving to the store in a timely fashion, confirming quantities, condition, etc.
Minimize security and safety risks
Plan and work with sales and operation goals to drive growth
Support in-store routines when necessary

Team Player
Train, coach, and give daily feedback on garment presentation to the store staff
Plan and conduct the Keep It Commercial training together with the Department Manager
Provide label and design training for staff and managers
Inform store team about changes in the presentation of garments

Financial Accountability: None


Minimum Candidate Qualifications
Associate's degree in a fashion industry specialty preferred
2 years of retail visual merchandising experience
Ability to lift in excess of 20 pounds
Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
Ability to climb a ladder and use a step stool

Strong visual merchandising skills and the ability to drive business through creativity, fashion consciousness, and commerciality
Knowledge of basic computer skills
Ability to provide day-to-day visual training and guidance through H&M's shared values
Ability to work in a fast-paced, deadline-driven environment
Exceptional customer service and interpersonal skills
Strong organizational and time management skills
Strong verbal communication skills
Able to work independently while still working within a team environment
Must be able to work with hand-and-power operated tools and lift in order to execute display setups
Ability to work flexible hours and extended hours at times
May be required to travel to support other stores

Job Status: Nonexempt, Hourly (Part-Time or Full-Time)

San Francisco, CA only: "Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."

EEOC Classification: SLS


Additional Information

All your information will be kept confidential according to EEO guidelines.

Keywords: H&M, Daly City , H&M Visual Merchandiser, Hospitality & Tourism , Daly City, California

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