Lookout Lounge & Bar Manager

Company: Omni Hotels & Resorts
Location: San Francisco
Posted on: May 3, 2025

Job Description:

OverviewTHE MODERN HOME OF AMERICAN GOLFDiscover The Modern Home of Golf at our Frisco resort & spa.At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you're planning your next golf trip or a once-in-a-lifetime family vacation, you'll always remember your stay at Omni PGA Frisco Resort & Spa.Job DescriptionOmni PGA Frisco Resort is seeking a passionate Manager for the Lookout Lounge & Bar to join the team of our brand-new luxury resort. Omni Frisco PGA Resort provides North Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. The Lookout Lounge & Bar is a resort gathering spot featuring elevated, inspired small plates, tapas, and bar bites. Beverage highlights include sophisticated wine service and modern twists on classic cocktails with Texas swagger. All of this can be enjoyed indoors or on the patio and all with a view of the rolling Frisco Hill Country and adjoining golf courses.Responsibilities

• To consistently ensure maximum guest satisfaction while dining in the restaurant.
• Conduct pre-shift meetings with service staff on a daily basis.
• Supervise the floor during operation.
• Ensure that service personnel follow service protocol including steps of service.
• Monitor timing of guest experience.
• Handle all complaints to the guests' satisfaction.
• Maintain a consistently smooth running operation.
• Make weekly schedules for the staff.
• Ensure Kitchen, stewarding, and cashier staff are on duty as scheduled.
• Ensure side-stations are fully stocked with equipment.
• Ensure all side-work is complete and checked out by the manager.
• Ensure beverage machines are functioning properly.
• Ensure station rotation in seating.
• Assist in seating or service of guests as necessary.
• Coordinate all functions in the dining room during service.
• Monitor productivity of service staff.
• Monitor and critique the quality and consistency of the food product.
• Ensure special boards and/or descriptions are posted accurately.
• Continuously check food quality and presentation coming from the kitchen.
• Maintain food displays during service.
• Monitor guest satisfaction and comments regarding food and service.
• Be familiar with clients to ensure constant recognition of all repeat guests.
• Review reservations on a daily basis and check against the VIP list from the front desk.
• Handle all special attention details properly.
• Maintain the physical atmosphere and cleanliness of the restaurant.
• Ensure staff uniforms and appearances meet specifications.
• Ensure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations, and tray stands.
• Inspect all menus daily by hostess.
• Ensure all equipment is in good condition and clean.
• Maintain work areas neat, orderly, and clean.
• Adjust all lights and music appropriately for each meal period.
• Contribute to the profitability of the restaurant through cost control effectiveness.
• Perform positive up-selling techniques with service staff.
• Expedite table turnover and table resetting.
• Implement sales promotions and merchandising programs.
• Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
• Know and adhere to all company policies and procedures.
• Know emergency procedures (including CPR) and work to prevent accidents.
• Be familiar with and enforce all policies related to liquor liability laws.
• Perform any and all other duties assigned and/or required by management.Qualifications
  • Bachelor's Degree or Equivalent
  • Previous Bar Experience required
  • Flexible schedule including evenings, weekends, and holidays
  • Understanding of financial statements and labor productivity
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Keywords: Omni Hotels & Resorts, Daly City , Lookout Lounge & Bar Manager, Hospitality & Tourism , San Francisco, California