Senior Lead Site Reliability Engineer
Company: JPMorganChase
Location: Palo Alto
Posted on: April 2, 2026
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Job Description:
Description Elevate your engineering prowess to unprecedented
levels by joining a team of exceptionally gifted professionals and
position yourself among the top echelon in site reliability. As a
Senior Site Reliability Engineer at JPMorgan Chase within the
[insert LOB or sub LOB], you work with your fellow stakeholders to
define non-functional requirements (NFRs) and availability targets
for the services in your application and product lines. You will
ensure those NFRs are accounted for in your products’ design and
test phases, that your service level indicators are effectively
measuring customer experience, and that service level objectives
are defined with stakeholders and implemented in production. Job
responsibilities Creates high quality designs, roadmaps, and
program charters that are delivered by you or the engineers under
your guidance Provides advice and mentoring to other engineers and
acts as a key resource for technologists seeking advice on
technical and business-related issues Demonstrates site reliability
principles and practices every day and champions the adoption of
site reliability throughout your team Collaborates with others to
create and implement observability and reliability designs for
complex systems that are robust, stable, and do not incur
additional toil or technical debt Works toward becoming an expert
on the applications and platforms in your remit while understanding
their interdependencies and limitations Evolves and debug critical
components of applications and platforms Provides comprehensive and
ongoing guidance, tools, and solutions to support the firms’ growth
Makes significant contributions to JPMorgan Chase’s site
reliability community via internal forums, communities of practice,
guilds, and conferences Required qualifications, capabilities, and
skills Formal training or certification in software engineering
concepts with 5 years of applied experience. Advanced knowledge in
site reliability culture and principles with demonstrated ability
to implement site reliability within an application or platform
Advanced knowledge and experience in observability such as white
and black box monitoring, service level objectives, alerting, and
telemetry collection using tools such as Grafana, Dynatrace,
Prometheus, Datadog, Splunk, etc. Advanced knowledge of software
applications and technical processes with considerable depth in one
or more technical disciplines Ability to communicate data-based
solutions with complex reporting and visualization methods
Recognized as an active contributor of the engineering community
Continues to expand network and leads evaluation sessions with
vendors to see how offerings can fit into the firm’s strategy
Preferred qualifications, capabilities, and skills Ability to
anticipate, identify, and troubleshoot defects found during testing
Strong communication skills with ability to mentor and educate
others on site reliability principles and practices
Keywords: JPMorganChase, Daly City , Senior Lead Site Reliability Engineer, IT / Software / Systems , Palo Alto, California
