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Asset Protection / Loss Prevention Security Guard, Full Time: Serramonte

Company: Macy's
Location: Daly City
Posted on: January 12, 2021

Job Description:

JOB OVERVIEW: The Security Guard's primary responsibility is to deter theft, communicate suspicious activity to the Asset Protection/Loss Prevention Department, maintain a safe business environment, and provide strong customer service. The Security Guard is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store. Performs other duties as assigned. THE SUMMARY BELOW MAY NOT INCLUDE ALL THE ESSENTIAL FUNCTIONS AND QUALIFICATIONS FOR THIS POSITION. FOR MORE INFORMATION, WE ENCOURAGE YOU TO REVIEW THE COMPLETE JOB DESCRIPTION BY CLICKING HERE [ Macys uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macys may offer additional shifts to our associates, which they maypick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. ESSENTIAL FUNCTIONS: * Successfully complete all Asset Protection/Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law * Monitor high shortage areas such as receiving and jewelry as needed; may perform audit functions * Use two-way communication devices to maintain contact with Store Detectives to ensure store safety * Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection/Loss Prevention Manager * Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence * Regular, dependable attendance and punctuality QUALIFICATIONS: EDUCATION/EXPERIENCE: * High School Diploma or equivalent. * Some college isdesirable. * Completion of Store Agent Trainingprogram required upon assignment to position. COMMUNICATION SKILLS: * Effective written and verbal skills, ability to interpretinstructional documents such as safetyrules, operating and maintenance instructions, andprocedure manuals. * Excellent written and verbalcommunication skills. PHYSICAL DEMANDS: * This position involves regular walking, standing, hearing, and talking. * Extended periods of sitting arealso involved. * Some kneeling, stooping, crouching, orcrawling may be involved. * Involves moving and/orlifting at least 30 lbs. * Specific vision abilities includeclose vision, distance vision, color vision, peripheralvision, depth perception, and the ability to adjustfocus. * Ability to use restraints in an apprehension. * Ability to sustain long periods of time enclosed insurveillance areas. * Involves close vision, color vision,depth perception, and focus adjustment. OTHER SKILLS: * Must be able to operate cameras and othersurveillance equipment. * Ability to think and act clearlyin possible stressful and hostile situations. * Ability tocollaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should becomfortable with the use of computers and frequentuse of RF equipment. WORK HOURS: * Flexible with scheduling and available to work retailhours, which may include day, evening, weekends,and/or holidays.__ _This job overview is not all inclusive. In addition, Macys, Inc. reserves the right to amend this job overview at any time. Macys is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macys, Inc. including Macys and Bloomingdales will consider for employment qualified applicants with criminal convictions in a manner consistent with__SFPC Art. 49_ [ MC ch.XVIII Art. 9_ [

Keywords: Macy's, Daly City , Asset Protection / Loss Prevention Security Guard, Full Time: Serramonte, Other , Daly City, California

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