Asset Protection Security Guard, Serramonte - Full Time
Location: Daly City
Posted on: November 22, 2021
About Macy--s is proudly America--s Department Store. There--s a
reason we--ve been around for 160 years. Customers come to us for
fashion, value and celebration. Macy--s is also known for giving
back to our communities. Now is an exciting time to join Macy--s.
The face of retail is changing, and change requires innovation. Our
industry-leading Asset Protection team uses the latest technology
and analytics tools to reduce shortages and protect Macy--s bottom
line. Develop your skills with opportunities to specialize in areas
such as Investigations, Organized Retail Crime, and Asset
Protection Training. Join a team of colleagues who are committed to
excellence and leadership development. Job Overview The Security
Guard's primary responsibility is to deter theft, communicate
suspicious activity to the Asset Protection/Loss Prevention
Department, maintain a safe business environment, and provide
strong customer service. The Security Guard is primarily stationed
at customer entrances and monitors customer traffic entering and
exiting the store. Performs other duties as assigned. Macy--s uses
a scheduling plan that allows our colleagues to participate in the
creation of their work schedules by managing availability and
identifying preferences. Additionally, during key events and peak
selling times, Macy--s may offer additional shifts to our
colleagues, which they may pick up using the self-scheduling tool.
Details on Macy's schedule options are available during the
interview process. Essential Functions
- Successfully complete all Asset Protection/Loss Prevention
training requirements including CPR and First Aid and maintain
personal certifications as required by law
- Provide an exceptional customer experience by ensuring the
customer is always the # 1 priority.
- Acknowledge Customers in a friendly and helpful manner upon
Customer--s entry into the area.
- Monitor high shortage areas such as receiving and jewelry as
needed; may perform audit functions
- Use two-way communication devices to maintain contact with
Store Detectives to ensure store safety
- Prepare prompt and complete reports relative to all theft
incidents, merchandise recoveries, accident investigations, audits,
and other activities as assigned by the Asset Protection/Loss
- Have knowledge of and maintain strict compliance with the law
and company policies concerning apprehensions, searches and
seizures, and the preservation of evidence
- Regular, dependable attendance and punctuality Competencies
- Minimum High School or GED
- Some college is desirable.
- Completion of Store Agent Training program required upon
assignment to position.
- Effective written and verbal skills, ability to interpret
instructional documents such as safety rules, operating and
maintenance instructions, and procedure manuals.
- Excellent written and verbal communication skills.
- Flexible with scheduling and available to work retail hours,
which may include day, evening, weekends, and/or holidays. Physical
- This position involves regular walking, standing, hearing, and
- Extended periods of sitting are also involved.
- Some kneeling, stooping, crouching, or crawling may be
- Involves moving and/or lifting at least 30 lbs.
- Specific vision abilities include close vision, distance
vision, color vision, peripheral vision, depth perception, and the
ability to adjust focus.
- Ability to use restraints in an apprehension.
- Ability to sustain long periods of time enclosed in
surveillance areas. Candidates in Colorado: Click here for Pay
Range and here to learn about Benefits . Candidates in Connecticut:
Click here for Pay Range Candidates in Nevada: Click here for Pay
Keywords: Macy--s, Daly City , Asset Protection Security Guard, Serramonte - Full Time, Other , Daly City, California
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