Customer Service/Sales
Company: Midas
Location: Daly City
Posted on: March 16, 2023
|
|
Job Description:
Customer Service/Sales Job SummaryMidas is looking for
applicants with exemplary customer relations skills, strong service
writer capabilities, and a love for collaboration to step into our
service manager role. No day will be the same in our fast-paced
auto service center! You must be ready to address customer concerns
and oversee both the service advisors and automotive technicians
throughout each customers visit. If you're an experienced
automotive professional with excellent communication skills and are
ready to run our automotive center, apply today!Service Manager
Responsibilities---Oversee service team, auto service staff, and
vehicle repair processes to deliver a positive service experience
and maintain profitability---Ensure delivery of customers' vehicles
on time---Deliver and discuss pricing estimates with customers as
well as promoting shop service specials---Coach team members on
ways to drive service sales, beneficial training program options,
and customer service tactics---Work with the service advisor to
ensure proactive resolution of all customer complaints and make
follow-up calls, as needed---Maintain a high level of customer
satisfaction in all automotive service capacities to increase
retention and referrals---Oversee all day-to-day job duties with a
focus on high employee and customer morale---Guide the management
of all automotive service paperwork, including repair orders,
invoices, and maintenance records---Maintain inventory
counts---Overall cleanliness and organization of the facility,
including environmental complianceCompensation: $20.00 - $30.00 per
hour Join Our TeamAs one of the largest destinations for automotive
services, Midas is dominating the industry in developing career
paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so
the opportunities to grow and develop expertise with Midas are
endless.
Keywords: Midas, Daly City , Customer Service/Sales, Other , Daly City, California
Click
here to apply!
|