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Principal Solution Consultant

Company: Genesys
Location: Daly City
Posted on: February 25, 2021

Job Description:

Our team is growing around the world. Learn more about the passionate professionals that make up Genesys. See what careers we have to offer at http://gsys.co/n8G030mN7lN. Job Description Employer : Genesys Telecommunications Laboratories, Inc. Ref # 77948 Position : Principal Solutions Consultant Duties: The Solutions Consultant is part of customer centric field (sales) team that develops identified business opportunities. The Solution Consultant drives business-focused solution discoveries with customers, identifying and qualifying customer expected business outcomes and mapping them to Genesys offerings and a roadmap to achieve the "first time value" . The Solution Consultant is responsible for demonstrating the value and defining the impact a customer can realize with the Genesys offers. The solution consultant act as a trusted advisor to our customers in their transformational journey, educating and inspiring them to the Genesys vision. Very knowledgeable about the industry business trends and technology innovation and Genesys offers, he/she guide the customer and manage the concerns and risk. Education Required : Bachelor's or foreign equivalent in Electrical Engineering or related field. Experience Required : 3 years of experience in job offered or related occupation . Special Requirements : Must have at least 1 year of prior work experience in each of the following: Computer Infrastructure architectures (Cloud or Premises - Physical and Virtual) to enhance omni-channel routing capabilities. Reviewing protocols on the IP stack to guide development and delivery of Artificial Intelligence based omni-channel routing capabilities. Web programming technologies (Python, Web server, Frameworks, REST Application Programming Interfaces) to enhance algorithms including the role of Artificial Intelligence. Object oriented programming concepts and languages including C++, Java and Java script to enable best-in-class routing across all channels driving key business outcomes. **Position requires s ignificant travel fully reimbursed by the employer ** **Position permits telecommuting** Salary : $130,000 per year Applicant Instructions : Mail resume to: Attn: Patricia Stoddard, Genesys Telecommunications Labs, 6975 Union Park Avenue, Suite 600, Cottonwood Heights, UT 84047. Include job code 77948 in reply. EOE.

Keywords: Genesys, Daly City , Principal Solution Consultant, Professions , Daly City, California

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