Senior EpicCare Ambulatory Analyst
Company: Alameda Health System
Location: Daly City
Posted on: January 15, 2022
Alameda Health System is seeking an experienced Senior EPIC
EpicCare Ambulatory Application Analyst with strong emphasis on
inpatient workflows, and clinical decision support.
At Alameda Health System, we are dedicated to creating a positive
and safe work environment for our patients, staff, and community.
We promote equity of experience and opportunity to ensure staff of
all background feel included and welcome.
As the Senior EPIC EpicCare Ambulatory Applications Analyst, you
will design, build, test, and implement clinical application
systems. You will provide support to clinical users through
knowledge of clinical processes, documentation needs, workflows,
and clinical practice standards when adapting software to meet
You will work closely with clinicians to create and/or adapt
written protocols and prepare detailed specs encompassing clinical
processes, information flow, risk, and impact analysis.
Additionally, you will provide customer service, troubleshooting,
and maintenance. As a technical leader in clinical applications,
you will apply advanced professional concepts and extensive
industry knowledge to lead and/or work on medium to large projects
of broad scope and complexity.
NOTE: The following are the duties performed by employees in this
classification, however, employees may perform other related duties
at an equivalent level. Not all duties listed are necessarily
performed by each individual in the classification.
Act in an appropriate and professional manner as defined by the
company's Standards of Behavior, Policy and Procedures, and Scope
- Role model AHS Standards of Behavior.
Provide subject matter expertise to team as needed. Assists
management during employee orientation.
Advise leadership in the development of strategies for EHR
implementation and improvements of AHS workflow processes.
Leads workflow design discussions, building and testing the system
and analyzing associated issues.
Identifies issues that arise in assigned application area as well
as issues that impact other application teams.
Guides end users in ongoing training during all phases of
Reviews the status of deliverables, issues and milestones with
Serves as a liaison between end users' workflow needs and Epic
Performs other duties as required.
Function effectively and independently with minimal direction.
Manipulate complex, confidential data - with minimal
Recommends strategy, plans, and alternatives to the senior leader
Proactively advise senior leaders of obstacles and impediments to
maintaining schedules and milestones.
Any combination of education and experience that would likely
provide the required knowledge, skills and abilities as well as
possession of any required licenses or certifications is
Education: Bachelor's degree in a relevant field from an accredited
college or university.
Preferred Education: Master's Degree in Information Technology
Experience: Six years Information Technology experience within a
multi-entity, healthcare environment.
Preferred Experience: Prior Epic implementation experience;
experience with clinical applications in either inpatient or
outpatient setting; experience with revenue cycle applications or
patient access services.
Required Licenses/Certifications: Current Epic certification or
attainment of Epic certification within six months of
The ideal candidate for Sr. EpicCare Ambulatory Analyst will need
to be capable of meeting the following:
Meeting with key staff to understand workflows, clinical
requirements, and patient care practices unique to the
Have worked with safety net organization and understand how they
drives dependency on build based on regulatory requirements.
Translating knowledge of best-practice EpicCare Ambulatory design,
build, and testing techniques during ongoing support phases.
Possesses excellent time management and organizational skills.
Seeks, logically examines, and interprets information from
different sources to determine a problem's cause and developing a
course of action to resolve the problem and to prevent its
Conveys the ability to gain trust and establish effective
relationships with operational customers, as well as peers and
ALAMEDA HEALTH SYSTEM EMPLOYEES ONLY: This position is eligible for
a $5,000 employee referral bonus to employees who refer candidates
via the Role Point Referral Portal that are successfully hired. For
more information on the Employee Referral program & eligibility,
please visit the Recruitment Intranet
SYS IS Apps Ambulatory
Business Professional & IT
Keywords: Alameda Health System, Daly City , Senior EpicCare Ambulatory Analyst, Professions , Daly City, California
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