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Research Technician, Technical Product Operations

Company: Genesis10
Location: Daly City
Posted on: September 16, 2022

Job Description:

New Journey AI is currently seeking a Research Technician, Technical Product Operations with our client in their San Francisco, CA location. This is a 4 month/year contract position.Description:New Journey AI is seeking a qualified candidate for a Research Technician to help our client optimize complex, multi-phased human labeling pipelines. We are seeking someone with experience in operations and data analytics who is eager to build their skills in these areas and is comfortable working in a dynamic environment.Responsibilities:

  • Develop subject matter expertise to use proprietary tools to analyze and annotate critical information about an event or test.
  • Provide feedback on new and existing software tool.
  • Use and contribute to tool and workflow documentation and training guides.
  • Independently identify and escalate issues and challenges; propose and support the implementation of solutions in collaboration with others.
  • Identify and document edge cases to improve policies and improve Engineering systems.
  • Support development and management of operational processes using KPIs to ensure on-time delivery of critical data.
  • Be responsible for quality control processes and create feedback loops to improve the performance of offshore team members.
  • Understand team plans, scope, context, priorities, and goals for operational activities.
  • Adapt to changes in instructions, process, and team design.
  • Create and maintain SQL queries and dashboards that surface important insights.
  • Perform ad hoc projects as needed. Requirements:
    • Ability to think logically through an issue and solve problems collaboratively.
    • Track-record of using analytical thinking to pose data-driven questions, provide insightful analysis, and define and improving KPIs for continuous program improvement.
    • Comfortable with technology and able to quickly learn new software programs.
    • Experience in data analysis, including familiarity with Google Analytics products (Big Query, Data Studio) and popular data visualization tools (e.g., Looker, Kibana, or Tableau).
    • Excellent organization and time management skills, with experience delivering multiple projects of varying lengths, while meeting quality standards and deadlines.
    • Excellent written and verbal skills, with the ability to filter and distill relevant information to the right audience. Physical Demands:
      • Ability to sit or stand for up to eight hours per shift.
      • Ability to use keyboard, mouse, and screen for up to eight hours per shift .
      • General Vision: Requires the ability to perceive the nature of objects by the eye .
      • Near Vision Acuity: Clarity of vision and ability to recognize features at 20 inches or less with or without corrective glasses/contact lenses .
      • Field of Vision: Ability to observe an area up or down, left or right while eyes are fixed on a given point.
      • Depth Perception: Three-dimensional vision. Ability to judge distance and space relationships so as to see objects where and as they actually are.
      • Visual Accommodation: Ability to adjust focus
      • Color Vision: Ability to identify colors, including distinguishing red and green. The above physical demands describe the general nature of work being performed of the role, and are not intended to be an exhaustive list.If you have the described qualifications and are interested in this exciting opportunity, please apply!About New Journey AI:We are passionate about technologyand understanding how technology can help create a better tomorrow, today. We can contribute to perfecting the intelligence behind the self-driving vehicle by providing drivers to test, track and capture their experiences. Sounds simple, but the experiences and learnings lead to data which helps advance smart livingimproving safety and protecting lives, advancing mobility and contributing to a greener planet.New Journey AI will create employment opportunities and pave a new career path, but moreover, at the heart, we are a people company that is helping our clients advance new, experimental, driverless AI technology to improve the transportation of people, safely. Our role is to support the testing of the driverless technology and gathering data to refine machine learning.As the partner of choice to the self-driving industry, we actively promote and encourage diversity and inclusion of all people regardless of race, ethnicity or socio-economic status.To learn more about New Journey AI and to view all our available career opportunities, please visit us at www.newjourneyai.com. "New Journey AI is an Equal Opportunity Employer, M/F/D/V

Keywords: Genesis10, Daly City , Research Technician, Technical Product Operations, Professions , Daly City, California

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